Hotel Reservations

The host hotel for the 2014 CGA Strategic Conference is the Renaissance Palm Springs Hotel, which is directly adjacent and connected to the Palm Springs Convention Center.  Located in scenic Palm Springs California at the foot of the San Jacinto Mountains, the resort offers a uniquely upscale experience including spacious guest rooms, cosmopolitan spa and is just a short walk to downtown Palm Springs.  The Hilton Palm Springs and Courtyard Palm Springs will serve as a secondary hotel options and are both walking distance to the convention center.

Deadline

All reservations must be received by end of day on August 28, 2014, to guarantee availability and conference rates. After this date, reservations will be made based on availability and hotels may charge higher rates. After September 15, 2014, new reservations should be made directly with the hotels. The Renaissance Palm Springs Hotel (760-322-6000); Hilton Palm Springs (760-318-8536) or Courtyard Palm Springs (760-322-6100).

Ways to Book Hotel Reservations

Conference hotel registration process is closed. Should you wish to secure a reservation at one of the conference hotels, please contact the hotel directly: The Renaissance Palm Springs Hotel (760-­322­‐6000) or Hilton Palm Springs (760-­318-­8536) or Courtyard Palm Springs (760-­322-­6100). Be sure to identify yourself as part of the CGA Strategic Conference to receive the group reservation rate.

Deposit

All reservation requests must be accompanied by a credit card guarantee or check equaling the amount of one night’s room and tax for each room reserved.

Acknowledgement

Orchid Event Solutions will send reservation acknowledgements within 24 hours if booked online or by telephone; fax and mail acknowledgements will be sent within 72 hours of receipt. If you do not receive your acknowledgement in this time frame, contact Orchid Event Solutions.   You will not receive a written confirmation from the hotel.

Cancellations/Changes/Refunds

Reservations cancelled after August 28, 2014 and prior to 24 hours before arrival date will be subject to a $25 cancellation fee for each room cancelled, charged by Orchid Event Solutions. Deposit of one night’s room and tax will be forfeited entirely if cancellation occurs within 24 hours of arrival date.

Through September 15, 2014, send requests for changes and cancellations in writing to Orchid Event Solutions via email (help@orchideventsolutions.com) or fax to (801) 355-0250. After September 15, contact hotels directly to make changes and cancellations.

Questions or Special Requests?

For questions or special requests, please contact Orchid Event Solutions at (800) 989-4006 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time, Monday through Friday or e-mail questions, cancellations, or changes to your reservation to help@orchideventsolutions.com.

Special requests are not guaranteed. Hotels will assign specific room types upon check-in, based on availability.

Hotel Suites

If you are interested in booking a hotel suite, please email help@orchideventsolutions.com. There are a limited number available at a discounted rate for CGA attendees.

Requests are subject to approval from CGA Show Management. It is our policy that Conference attendees are not allowed to sponsor any functions that conflict with a scheduled Conference event. This applies to events held in hotel suites, meeting rooms and at any outside location.

IMPORTANT HOUSING MESSAGE

Orchid Event Solutions, CGA’s only official Housing Company is coordinating hotel reservations for the conference. When you book your room with Orchid Event Solutions you will receive the following benefits:

• Email acknowledgement of your hotel assignment;
• Reduced and discounted rates at official meeting hotels;
• Complimentary access to the internet in your guest room;
• Complimentary shuttle service from hotels to the Convention Center;
• Protection in the event the hotel has oversold guest rooms;
• And much more!

Please note: Separate registration required for The Illuminators Golf Tournament. The hotel group room rate quoted includes a rebate paid to the event organizer to offset meeting facility rental fees.